Artificial Intelligence is Set to Change the Banking Industry

All the aspirants who are going through the process of making a career out of banking with the banking courses in Delhi after graduation should be aware of the fact that the banking industry is changing and rapidly moving toward technologies like Artificial Intelligence. There are some banks who have already tried AI and then those who are now trying to implement it in their systems to figure out what AI can do. Currently, the focus of the financial institutions is on the user experience rather than the bottom line.

Artificial Intelligence has enabled computer systems to perform tasks that require human intervention. Machine Learning is a key building block of Artificial Intelligence and it helps in making choices that machines cannot without the help of a human being. The banking industry is very sensitive in such cases which results in more severe and long-term loss of credibility of the company providing the financial services. Some of the areas where AI is proving to be extremely useful are:

banking

Customer Service

AI technology has transformed the customer experience into a hassle free affair by providing interactive solutions. Previously, the customers were left to navigate through several pages on the bank’s website but now with the AI a simple conversation in a chat environment does majority of the job. The convenience and time-saving features of these systems have made the customers stick to the services by banks. The most important part is that AI can be available at any time at any place when the customers might need it the most. Artificial intelligence in mobile banking is serving the customers efficiently and effectively which then allows the staff to spend more time with the customer to understand their need for financial services better.

Cyber Security

The utmost attention is given to e-commerce and cyber-security issues while developing AI for banking. There are systems which can detect any kind of anomaly or irregularity in real-time to identify and eradicate fraudulent cases in commerce including online and in-person banking. The customer is rapidly alerted about such activity. The service also assists financial institutions and payment providers in monitoring and protecting financial activity.

Trading and Stock Investments

AI of banking in most probable circumstances will be used for ‘large algorithmic trading’ which uses the large volumes of high-velocity data to overcome the competition and provide value to customers. AI is especially useful in high-frequency trading and ultra-fast trade execution where a robot has an advantage over the human trading.

With such changes in the banking sector, the assk academy is one of the few institutes in the national capital which helps the students shape up their career with sound knowledge of the latest trends in banking. The syllabus has been designed not just for the traditional topics in banking. Rather it has laid equal amount of emphasis on the sects of the IT as well. Thus, the students get a lot of exposure of the both worlds which are set to serve the banking industry in a tandem.

Leave a Reply

Your email address will not be published. Required fields are marked *