If you are attracted to the type of work that is done in a bank and want to gain experience in this field, taking a financial teller course is a great way to start.
Do you know exactly what a bank teller does? Do not worry, academic experts of ASSK academy of business management will explain the main functions as well as their general ways of working.
What does a bank teller do?
It is a question that must be answered before delving into this profession. One of the main duties of a bank teller is to attend the needs of clients within the financial institution. In addition to attention, you will also have the task of promoting the product services offered by banks such as credits or special savings accounts.
The specific responsibilities of banking & finance courses students while working in this position will vary according to the size, location and type of institution for which they work. Some of the tasks you will be able to handle when studying a financial teller course involve:
- Verify the identifications of the clients when carrying out the operations.
- Accept cash checks, traveler’s checks, money orders, cashier’s checks, and other financial instruments, and record those transactions.
- Efficiently manage money by receiving or delivering it according to customer needs.
- Count various sums of money in order to secure amounts accurately.
- Reconcile cash at the cash desk at the end of each shift and record operations based on bank policy.
- Keep an adequate amount of cash on hand to meet customer needs.
- Promote various forms of payment such as money orders and cashier checks.
- Inform customers about changes to their accounts or new products available that may interest them.
- Examine each financial instrument to avoid fraud and counterfeiting.
- Refer clients to other bank associates when necessary, such as loan officers.
- Maintain bank rules on each box.
- Deliver receipts for each operation.
- Keep check and cash records up to date to maintain accuracy.
- Follow the instructions given by the supervisors to the letter
- Help clients open new accounts, close them, and transfer money to others.
- Order new checks and credit cards for customers who request it.
How is the job of financial teller?
As a bank teller, you will get jobs in private banks, savings banks, financial institutions and other similar institutions. Therefore, the workload can change significantly according to each organization. In some, you will find an uninterrupted flow of customers who will need your assistance, while in others, attendance will decrease throughout the course of business hours.
In some situations, a financial teller has to receive complaints from customers, who may disagree with any institution policy. Your duty is to try to help the client, calm him down and explain the situation. In such scenario, it is common for you to receive the help of the area supervisor in order to solve the problem.
A bank teller has to spend a lot of time communicating with other people, making it the perfect job for those who enjoy social interactions and are ready to develop a set of customer service skills. Also, you could even get to know some clients by name, which will allow you to establish an affinity connection and make your tasks easier.
Banking courses in Delhi after graduation requires dressing appropriately. Each bank establishes its own rules regarding the dress code, it is up to you to fully comply with them. In general, you should not have visible tattoos, piercings and certain haircuts; after all, one of your jobs involves representing the institution in a good way.
Banks working hours
Although some private banking training institute has expanded their hours of operation in order to offer their customers a better service, most bank tellers maintain traditional working hours. There is the possibility, for example, to work a few additional hours on Fridays in order to serve customers who need to carry out operations before the weekend.The nature of private banking courses does not allow remote work. Fortunately, you will be able to have quite flexible hours.
Without a doubt, you now have a better understanding of what it means to be a financial and business teller.